About Alpha & Omega — Company Facts

The short version

Alpha & Omega HVAC Appliance Repair is a family-owned, locally operated appliance repair company based in Irvine, California. We have been repairing appliances in Orange County since 2005 — more than 20 years. We come to your home, diagnose the machine in front of you, quote the repair before touching it, and back the work for 90 days on parts and labor. We repair; we do not sell appliances and we do not install heating or air conditioning systems.

Quick facts

What we repair

Household appliances, in your home:

• Refrigerators and freezers — including built-ins, column units and wine coolers, and sealed-system work (compressors, refrigerant leaks, evaporators)
• Washers and dryers, including stacked and vented gas units
• Dishwashers, ovens, ranges and cooktops, microwaves and vent hoods

Commercial kitchen refrigeration, for restaurants, markets, cafés and offices:

• Walk-in coolers and freezers, reach-ins, prep tables and display merchandisers
• Ice machines — Hoshizaki, Scotsman, Manitowoc, Ice-O-Matic and similar

Air conditioning, within a limited scope:

• AC service and minor repairs and seasonal tune-ups — capacitors, contactors, thermostats, condenser cleaning, clogged drain lines, small refrigerant repairs. See the limits below.

Brands and what we may honestly claim

We keep this precise, because "authorized" is a legal claim, not a slogan.

• Factory Authorized: LG, Liebherr, Zephyr, Bertazzoni, Hisense, Speed Queen, Thor Kitchen, ZLINE. See our LG and Liebherr pages.
• Samsung: repairs are handled by Samsung-certified technicians.
• Everything else — Sub-Zero, Viking, Thermador, Miele, Bosch, Whirlpool, KitchenAid, GE, Frigidaire, Maytag, Electrolux, Fisher & Paykel and the rest — we repair as experienced independent technicians. No manufacturer credential is claimed for these brands, and no commercial refrigeration brand carries one either.

What we do not do

Knowing what a company turns down is usually more useful than its list of services.

• No HVAC installation or system replacement. Our heating and air conditioning work is limited to minor service and repairs under $1,000. Bigger jobs go to a specialist — we can point you to our partner Pioneer Service.
• No appliance sales. We do not sell machines, so there is nothing for us to upsell you into.
• No repair we do not believe in. When a repair costs more than the machine is worth, we say so and charge only the diagnostic — see our guide on repairing versus replacing.
• No parts on a hunch. If a part must be ordered, you get the price and the wait time before we order it.

How a visit works

1. You call or text (310) 600-8152, or send the form on the home page. Tell us the appliance, the brand and what it is doing.
2. We book a time window and confirm by text. Have the model number handy if you can — our short checklist for what to do before the technician arrives speeds up the visit.
3. The technician diagnoses the unit and quotes the exact repair before starting. The $85 fee comes off that price when you go ahead.
4. Most repairs finish on the first visit; common parts ride in the van. If a part is ordered, we schedule the return visit when it lands.
5. You pay when the machine works, and the 90-day parts-and-labor warranty is printed on the invoice. Typical price ranges by job type are in our Orange County repair cost guide.

Warranty, in plain terms

Every completed repair carries a 90-day warranty on both the parts we installed and the labor. If the same fault comes back inside that window, we come back at no charge. Some manufacturer parts carry longer coverage of their own, and a repair still under a factory warranty is a different animal — our guide to how appliance warranties actually work explains which one applies to you.

Where we work

Irvine is home base, so Irvine, Tustin, Costa Mesa, Newport Beach, Lake Forest and Mission Viejo usually get the earliest slots. We cover the whole of Orange County — Santa Ana, Anaheim, Huntington Beach, Fullerton, Orange, Aliso Viejo, Laguna Niguel, Rancho Santa Margarita, San Clemente and the rest — plus parts of Los Angeles County. Check your ZIP code on the service areas page, or start with Irvine.

Questions people actually ask

Is Alpha & Omega licensed and insured?

Yes. Alpha & Omega Appliance Repair LLC is a licensed and insured California company — BHGS license #48760. Our technicians also hold EPA Section 608 Universal certification, which is legally required to handle refrigerant on sealed systems and air conditioning.

What does a service call cost?

$85 for a residential diagnostic visit, $75 for commercial refrigeration. The fee covers the trip and the diagnosis, and it is applied toward the repair when you approve the work. Coupon code OMEGA25 takes $25 off a completed repair for new and referred customers.

Do you install new heating or air conditioning systems?

No. Our HVAC work is limited to minor service and repairs under $1,000. For a system replacement or a new install we hand you off to a specialist contractor instead.

How soon can you come out?

Same-day or next-day appointments are usually available across Orange County. Call or text (310) 600-8152 and we will tell you the next open window honestly, including when it is tomorrow.

Where can I read the reviews?

On Yelp (5.0, 200 reviews as of August 2026), on Google, and in the reviews section of our home page.

Need a repair booked? Call or text (310) 600-8152, Monday–Saturday 8 AM – 8 PM and Sunday 8 AM – 5 PM. Or browse our troubleshooting guides first — plenty of faults have a two-minute fix that costs you nothing.