Quick answer
Alpha & Omega HVAC Appliance Repair is rated 5.0 out of 5 on Yelp from 200 reviews (as of August 2026) and 5.0 on Google. The reviews below were written by customers, not by us: five of them are public Yelp reviews and link to the original, the rest were sent to us directly. We do not buy, write or edit reviews, and we never offer a discount in exchange for one.
Where we are rated
| Yelp | 5.0 ★ — 200 reviews as of August 2026 · read them all |
| Google | 5.0 ★ · our Google listing |
| Angi | 5.0 ★ |
| HomeAdvisor & Thumbtack | 4.9 ★ |
| Nextdoor | Recommended by neighbors in Irvine and nearby cities |
Review counts move as customers post. The Yelp figure above is the one we last checked; the live number is always on the Yelp page itself.
Customer reviews
JH
Jamie H.
🧊 Refrigerator control board · Yelp review, June 8, 2026
★★★★★
“Great service, knowledge, reasonable pricing, and diligent work from Alpha & Omega HVAC Appliance Repair. I first found them about 6 months ago on Yelp when they repaired my refrigerator motherboard.”
Read the full review on Yelp →
CP
Curtis P.
🔧 Second opinion · Yelp review, June 10, 2026
★★★★★
“Just an honest smaller independent appliance repair company. Not the typical one that takes 15 minutes and says you’ll need a new one. Thanks!”
Read the full review on Yelp →
RR
Ritu R.
🧊 Ice maker · Yelp review, April 15, 2026
★★★★★
“Tommy is awesome! He tries to work around your schedule and is very honest. My ice maker stopped working and thought it was the compressor. He said it just needed a cleaning but the actual ice…”
Read the full review on Yelp →
SM
Sean M.
💨 Dryer · Yelp review, January 3, 2026
★★★★★
“Our 9-year-old dryer was leaving black streaks on our clothes and taking far too long to dry a load. I reached out to a few companies. Tommy got in touch quickly and sent out Alex to service our…”
Read the full review on Yelp →
LV
Linda V.
🔥 Gas range oven · Yelp review, November 30, 2025
★★★★★
“My oven started failing on my gas range the day I tried to make thanksgiving pie, as the pilot would intermittently turn off during baking. Next day a friend suggested I try repairing the oven…”
Read the full review on Yelp →
NM
Nazy Mansourian
🔥 Oven fan replacement · Review sent to us directly
★★★★★
“I was referred to Alpha & Omega HVAC Appliance Repair by my home warranty. They called me the same day as my claim was filed for inoperable oven. Tommy came on time. He was professional, knowledgeable and courteous. After checking the oven he immediately diagnosed the problem, ordered parts, and came back to replace the fan. The oven is working properly with no issues. I will continue using this company and would highly recommend them.”
SB
Somon Bahromzoda
🧊 Refrigerator · Review sent to us directly
★★★★★
“I had a fantastic experience with Alpha & Omega when they repaired my LG fridge. The technician arrived on time, explained the repairs upfront, and fixed it right away without any waiting for parts. Now my fridge is running perfectly. The technician was knowledgeable and the customer service was excellent. I highly recommend Alpha & Omega for fridge repairs as they are the top choice.”
TT
Tess Tessa
🔧 Appliance repair · Review sent to us directly
★★★★★
“I had a great experience with an appliance repair company recently. Their customer service was exceptional, and the technician who came to my house was punctual and professional. They quickly diagnosed and repaired the issue with my appliance, and their pricing was fair and transparent. I highly recommend them for any appliance repair needs.”
These are the reviews we have permission to quote in full. The rest — and every new one — live on our Yelp page and Google listing. We add quotes here as customers post them; we do not pad this page with invented ones.
What customers bring up most
Reading through them, the same four things come up again and again — and they line up with how we actually run the job:
- The technician shows up when we said. You get a time window and a text before the tech heads over. Irvine is home base, so nearby cities usually get the earliest slots — see service areas.
- Diagnosis before parts. Ritu’s ice maker did not need a compressor, it needed a cleaning — and that is what she was charged for. More on that in our guide to an ice maker that stopped making ice.
- No push to replace a machine that can be fixed. If a repair is not worth it, we say so and charge only the diagnostic — our guide on repairing versus replacing explains where that line usually falls.
- Most jobs finish on the first visit. Common parts ride in the van; when a part has to be ordered, you get the wait time up front. Typical first-visit work: refrigerator repair, oven and range repair and dryer repair.
How we handle reviews
- We do not write reviews for ourselves, and we do not pay for them.
- We do not offer a discount, a free part or a warranty extension in exchange for a review.
- Quotes on this page are verbatim. Where a Yelp review is shown as an excerpt ending in “…”, the link goes to the full text on Yelp.
- Names appear the way the customer signed them — Yelp shows a first name and a last initial.
- A bad experience is worth a phone call before it is worth a star rating: every completed repair carries a 90-day parts and labor warranty, and if the same fault comes back inside that window we return at no charge.
Left a repair you want to write about?
Post it on Yelp or Google — a couple of sentences about the appliance and what we did helps the next person in Irvine more than five stars on their own. If something is still not right, call or text (310) 600-8152 first.
Need a repair booked? Call or text (310) 600-8152, Monday–Saturday 8 AM – 8 PM and Sunday 8 AM – 5 PM. Free estimate over the phone, a firm quote after the on-site diagnosis, and 90 days on parts and labor. More about the company on our company facts page.